Refund policy

Please read our Return & Exchange Policy carefully before placing your order.

1. No Returns or Refunds

All purchases made at SwagSanskriti are final. We do not accept returns or offer refunds once an order has been delivered.

2. Exchange Policy

We offer exchanges only, subject to the following conditions:

• Exchange requests must be raised within 2 days (48 hours) of delivery.
• Customers must contact us within this time frame to initiate an exchange.
• Exchanges are subject to product availability and stock.
• Products must be unused, unworn, unwashed, and in their original condition, with all original tags and packaging intact.
• Items showing signs of wear, customer-caused damage, or missing tags will not be eligible for exchange.

3. How to Request an Exchange

To request an exchange, please contact us through our official customer support channel within 48 hours of delivery. Share your order details and the reason for the exchange, and our team will guide you through the process.

4. Important Notes

• Exchange requests made after the 48-hour window will not be accepted.
• Exchanges depend on the availability of the requested size or product.
• Please check your order carefully upon delivery.

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with clear photos or videos so we can review the issue and assist you in accordance with applicable consumer law.

Thank you for shopping with SwagSanskriti and supporting our brand.